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As the title of this post suggests, there are some very good reasons small and mid-sized businesses should make their IT purchases through a managed services provider. Ten of them, in fact.
Let’s dig in:
1. Cost efficiency
Sure, you could go to a place like Costco when you need to purchase hardware for your business in bulk, but there are some very real problems with this approach.
First, the quality of laptops, desktops, and other equipment is not on par with hardware intended for business use. Next, managed IT services providers usually have partnerships with hardware and software vendors and are able to negotiate better prices, especially when they are purchasing equipment for more than one client at a time. So while you may think that buying retail would save money, in fact, it’s usually more expensive, especially in the long run.
2. Expert advice
The IT market is constantly changing. Emerging technologies, best practices, industry standards — keeping up with these elements can be hard for businesses.
When you make your purchases through a provider, that provider can ensure that you’re investing in the right technology that is suited to your specific needs. This helps you avoid costly mistakes due to a lack of market knowledge.
3. Streamlined process
IT providers are able to handle the entire procurement process, from identifying your needs and sourcing vendors to negotiating contracts and overseeing implementation. This streamlining allows you to focus on more important things, like your core business operations, rather than managing the complexities of the IT market.
4. Easier scalability
Your IT procurement needs to scale with your company’s growth. IT providers specialize in finding technology solutions that align with your business roadmap, often finding solutions that are more future-proof, adaptable, and sustainable as your needs continue to evolve.
5. Vendor management
An IT provider can act as a single point of contact for all vendor interactions, simplifying the management process. They also maintain relationships with multiple vendors, handle negotiations, and resolve any issues that arise on your behalf.
6. Risk reduction
IT hardware and software is a sizable investment. Providers understand the risks associated with IT procurement, including compliance issues, security concerns, and potential incompatibilities, helping you avoid costly mistakes.
7. New technology guidance
Not every shiny new hardware or software is going to be right for your business. When you work with an IT provider, they can give you the ins and outs on new tech, helping you identify cutting-edge technologies that actually benefit you.
8. Support and maintenance
Even new hardware and software can have issues. Since IT providers stay on top of potential problems, they are in a better position to quickly find remedies. In addition, they can ensure that procured hardware and software remain functional and optimized via software updates, managing hardware repairs, and general troubleshooting.
9. Asset lifecycle management
Every piece of hardware and software eventually needs to be retired. IT providers track warranties, manage software licenses, and replace or upgrade equipment before it becomes obsolete.
10. Temporary equipment
Much like a loaner vehicle when your car is in for service, many IT providers have spare equipment on hand for use until replacements can be procured. This allows you to stay productive.
Need help managing the purchasing of new hardware and software for your business? Schedule some time to chat with us.
